you find the options available in your zip
code. You’ll find a list of participating retail
companies and the plans they offer. Find the
same information by calling 866-PWR-4-TEX
(1-866-797-4839).
Not all areas of DFW offer retail electric choice. The city of Garland and other
municipal utilities provide only one source.
Electric cooperatives such as COSERV,
which serves parts of Denton, Collin, and
Tarrant counties, don’t offer competitive
electric plans either. Instead, electric rates
are set by the city or cooperative.
Regardless of who provides your electricity,
you will need to supply some basic information when you call for set-up, including
your previous address and electric provider,
new address and phone number, place of
employment, driver license number, and
Social Security number. You may also
need to provide a letter of credit from your
previous electric company.
Most companies require a non-refundable
set-up fee and a refundable deposit. Most
deposits and fees are billed on your first
statement. Be sure to call at least 2-3 busi-ness days before your move-in date to ensure
that service is activated in time.
GAS
If your home or apartment uses gas for
heating, you’ll need to contact the local
gas company. Atmos Energy provides the
gas services for most of DFW. When you
call to set up service, be sure to have your
new address and telephone number, name
of your former gas service company, place
of employment, driver license number, and
Social Security number at hand. You may
be asked about any major gas appliances
installed in your home and for a letter of
credit from your previous company.
Be sure to call the gas company several days
before you move to give the city enough
time to inspect the lines and for a technician
to turn on the pilot light.
For more information on new utilities in the
DFW area, contact the companies listed in
the charts on the following pages.
WATER AND GARBAGE
Allen Community 214-509-4500 www.cityofallen.org
Arlington Water Utilities 817-275-5931 www.ci.arlington.tx.us
Bedford Water Utilities 817-952-2112 www.ci.bedford.tx.us
Carrollton Utilities 972-466-3120 www.cityofcarrollton.com
Coppell Water Utilities 972-304-3695 www.ci.coppell.tx.us
Dallas Water Utilities 214-651-1441 www.dallascityhall.com
Denton Water Utilities 940-349-8700 www.cityofdenton.com
Euless Water Utilities 817-685-1471 www.euless.org
Farmers Branch Utilities 972-919-2525 www.ci. farmers-branch.tx.us
Flower Mound Water Utilities 972-874-6010 www.flower-mound.com
Fort Worth Water Utilities 817-392-4477 www.fortworthgov.org
Frisco Utility Services 972-292-5575 www.friscotexas.gov
Garland Utilities 972-205-2671 www.garlandutilities.org
Grand Prairie Water Utilities 972-237-8413 www.gptx.org
Grapevine Water Utilities 817-410-3173 www.ci.grapevine.tx.us
Haltom City Utilities 817-222-7717 www.haltomcitytx.org
Irving Water Utilities 972-721-2411 www.ci.irving.tx.us
Kennedale Water Utilities 817-478-5418 www.cityofkennedale.com
Lewisville Water Utilities 972-219-3440 www.cityoflewisville.com
McKinney Water Utilities 972-547-7550 www.mckinneytexas.org
Mesquite Utilities 972-216-6208 www.cityofmesquite.com
North Richland Hills Utilities 817-427-6200 www.ci.north-richland-hills.tx.us
Pantego Water Utilities 817-274-1381 www.townofpantego.com
Plano Customer & Utility Services 972-941-7105 www.plano.gov
Richardson Water Services 972-744-4111 www.cor.net
Rowlett Water Utilities 972-412-6105 www.rowlett.com
The Colony Utilities 972-625-2741 www.ci.the-colony.tx.us
Watauga Water Utilities 817-514-5800 www.ci. watauga.tx.us
RESIDENTIAL PHONE SERVICE
AT&T 1-800-464-7928 www.att.com
dPi Teleconnect 1-877-JOIN www.dpiteleconnect.com
Sprint/EMBARQ 1-866-304-6820 www.embarq.com
Time Warner Digital Phone
Service 972-PICK-TWC www.timewarnercable.com
Verizon 1-800-483-4000 www.verizon.com
CABLE AND INTERNET PROVIDERS
AT&T 1-800-464-7928 www.att.com
Charter Communications 1-888-438-2427 www.charter.com
Comcast 1-800-COMCAST www.comcast.com
DIRECTV 1-888-777-2454 www.directv.com
DISH Network 1-888-825-2557 www.dishnetwork.com
Sprint/EMBARQ 1-866-304-6820 www.embarq.com
Time Warner Cable 972-PICK-TWC www.timewarnercable.com
Verizon 1-877-707-7266 www.verizon.com
