five area facilities, and make an
appointment with the administrator or
director of nursing. Check to make sure
that information provided is consistent
with information gathered during the
facility tour. Discrepancies between
provided information and your own
observations indicate possible problems
later on. A nursing care facility should
have clean floors and smell clean.
Facilities with dirty floors and a sour
smell do not put a high priority on
cleanliness, and should not be
Ask to see the compliance survey report
prepared by the State of Texas on the
considered facility. The report will list
deficiencies found in resident care
during routine inspections, and the
facility’s effort to correct the problem.
Under Texas law, nursing homes must
make this and other survey compliance
reports available upon request, as well
as provide an accessible and well-lit
place for review.
Another option available is to call the
Texas Department of Aging and
Disability Services (DADS) at 800-458-
9858. While state law prohibits
agency employees from recommending
one facility over another, they can
answer the following recommended
questions about any such facility:
• Have there been any proposed license
terminations in the past two years?
• How many complaints have been filed
in the past year?
• How many complaints in the past year
have been found to be valid?
• How many deficiencies have been
cited in the past two years?
• How many “quality of care” violations
have been cited in the past two
• When did DADS last visit the facility,
and what was the purpose of the visit?
• Has the owner of this facility had other
facilities recommended for license
The answers to these questions,
combined with observations and
impressions made during facility tours
and staff interviews will ease the task
of selecting the right nursing care
ALZHEIMER’S AND DEMENTIA
Residents diagnosed with Alzheimer’s
disease or another form of dementia
need specialized care. Assisted Living
Facilities offer services and separate
facilities for residents with early onset
symptoms, but because of the
progressive nature of the disease, it may
become necessary to transfer the
resident to another facility that provides
the appropriate care.
Facilities specializing in the treatment of
Alzheimer’s and dementia should
provide a treatment plan that considers
not only the resident’s medical needs,
but also the needs of the entire family
with social services, professional
consultations and individualized
treatment reviews. Within the facility
emphasis should be placed on
providing a calm, soothing environment
that is sensitive to the needs of the
Please visit the Area Agency on Aging
of The Capital Area at
www.aaacap.org for additional
information on care for the elderly.
ACTIVE ADULT COMMUNITIES
Atria Canyon Creek
440 Independence Parkway
Plano, Texas 75075